Note [April 2007]: I stopped updating this page in 2005 as VoiceXML made huge gains and news of SALT began to dry up. Microsoft has since added VoiceXML 2.0/2.1 support to Microsoft Speech Server, joined the VoiceXML Forum, and has successfully completed the Forum's VoiceXML 2.0 platform certification process. And now with its acquisition of TellMe Networks about to be completed, Microsoft stands poised to become the largest VoiceXML company in the world!
We used to hear a great deal from the press about a standards battle between SALT and VoiceXML. It made for good copy, but the marketplace reality is that W3C's VoiceXML 2.0 standard predominates. This is most evident when you look at how SALT Forum member companies are behaving -- most are making huge commercial bets on VoiceXML 2.0. The average SALT Forum company is more fervently behind VoiceXML 2.0 than the average VoiceXML Forum member company!
Here is a sampling of recent pro-VoiceXML press releases and public statements from SALT Forum companies (www.saltforum.org/members/members.asp). An "n/a" entry means I haven't yet found any publically-available information on the company's usage of VoiceXML or SALT. If you have any corrections or additions, please drop me a line at ferrans at yahoo.com. While I don't explicitly track SALT-only news here, SALT Forum companies make three times as many announcements relating to VoiceXML as they do regarding SALT.
AT&T paying $2.6 billion to Accenture for a huge CRM system, including VoiceXML and AT&T's "How may I Help You" technology (1/2002) http://www.ecrmguide.com/news/article.php/955721
"Sharing the risks and
rewards of outsourcing" An article on the CRM outsourcing deal (6/2002).
http://www.informationweek.com/story/IWK20020620S0010?ls=TW_073002_fea
VoiceXML Forum Supporter
http://www.voicexml.org/supporters_list.asp
VoiceXML solution from
NewVoiceMedia and Aculab
http://www.speechtechmag.com/pub/industry/1292-1.html
"BeVocal views VoiceXML 2.0 as the standard that provides a complete solution for developing sophisticated voice applications. VoiceXML's embrace of the web model, and XML ensures that the same expertise and technology used to build Web applications applies directly to building voice applications. Our hosting customers and our developers on BeVocal Café have seen the benefits of VoiceXML through faster time to market, cost reductions, and improved customer experience compared to existing IVR-based solutions." - Steve Tran, VP of Marketing and Business Development (9/2003)
http://www.voicexml.org/testimonials.pdf
VoiceXML Forum Promoter
http://www.voicexml.org/promoters_list.asp
Major VoiceXML company
(hosting and applications) (4/2004)
www.bevocal.com/corporateweb/products_sdk.htm
"BeVocal views VoiceXML
2.0 as the standard that provides a complete solution for developing
sophisticated voice applications. The W3C Candidate Release of VoiceXML 2.0 is
a significant milestone which is the culmination of actual implementations
from W3C member companies and public input. VoiceXML 2.0 is ready for
prime-time and widespread adoption. Our developers on BeVocal Café and our
hosted customers have seen the benefits of the rapid web-based development and
deployment of their voice applications. The simultaneous release of the W3C
test suite gives consumers the confidence that VoiceXML 2.0 solutions will
have compatibility into the future."
-- Ralf I. Pfeiffer, Manager, VoiceXML Technology Group, BeVocal, Inc.
(3/2004).
http://www.w3.org/2003/01/voicexml2-testimonial.html#bevocal
VoiceXML Forum Supporter,
renewed in 2/2004.
http://www.voicexml.org/supporters_list.asp
VoiceXML Forum Promoter
http://www.voicexml.org/promoters_list.asp
Have VoiceXML Studio
development tool.
www.cambridgevoice.com
Note: web site no longer available. (4/2004).
OpenVXI open source
VoiceXML 2.0 browser (10/2003).
http://fife.speech.cs.cmu.edu/openvxi/
"Convedia strongly believes in the value of VoiceXML in simplifying development and rollout of voice services, and is proud to offer VoiceXML support in its award winning line of IP media servers. By allowing the separation of services from generic media processing, VoiceXML lets developers easily create new services without needing to be experts in network technologies. Convedia salutes the VoiceXML Forum for its pivotal role in promoting the revolutionary technology that is VoiceXML." - Mr. Garland Sharratt, VP of Business Development and Chief Architect, Convedia Corporation (9/2003)
http://www.voicexml.org/testimonials.pdf
VoiceXML Forum Promoter
http://www.voicexml.org/promoters_list.asp
Sylantro Systems and
Convedia Partner to Provide Carriers with New Options for IP Centrex
Solutions. "Sylantro has utilized Convedia's SIP control interface to
achieve full interoperability with Convedia's media-processing features
including announcement playback, VoiceXML script processing for IVR, advanced
audio bridging, media transcoding, and audio recording and playback."
(12/2003)
http://home.businesswire.com/portal/site/google/index.jsp?ndmViewId=news_view&newsId=20031201005209&newsLang=en
n/a: A Chinese speech
technology company apparently just monitoring the SALT standard. No
announcements for either VoiceXML or SALT after they joined the SALT Forum in 10/2002.
(9/2004)
www.d-ear.com
Services company, skills
in both SALT and VoiceXML
http://www.digitalindiasw.com/services/brochures/Voice-Enable-Enterprise-Service.pdf
"ScanSoft introduces
SpeechPAK 1.0 for utilities". "SpeechPAKs accelerate R.O.I. gains
by delivering a fast, high-quality deployment on a variety of VoiceXML 2.0
platforms from industry leaders such as [...] Edify [...]" (4/2004)
http://www.tmcnet.com/usubmit/2004/Apr/1036680.htm
"Edify Corp. has
introduced Edify Voice Interaction Platform 9.0, adding VoiceXML [2.0]
support" (8/2004)
http://zdnet.com.com/2100-1104_2-5297017.html
"Edify banks on
natural-language apps." "[The] Edify Voice Banking [application] is
scalable from 4 to 9,000 ports. Conforming to Voice XML 2.0, it is deployable
to a native Edify environment, Edify's VoiceXML, or Voice XML products by
Avaya and other vendors. Wahn said that a future release will support
Microsoft's speech server." (10/2004).
http://news.zdnet.com/2110-3513_22-5368084.html
Edify backing ScanSoft's
xHMI tooling initiative, "an XML-based dialog configuration language for
advanced speech applications", "leveraging existing industry standards such as
VoiceXML and CCXML". (11/2004)
http://biz.yahoo.com/bw/041110/105274_1.html
Edify achieves VoiceXML
2.0 industry certification" (12/2004)
http://www.speechtechmag.com/issues/industry/11248-1.html
The formerly SALT only
enCue Voice.NET Server now describes as supporting VoiceXML, and has a
VoiceXML interpreter (9/2004).
http://www.encue.com/encue.aspx
Envox introduces Envox 5
VoiceXML 2.0 Browser (4/2003):
http://www.claritus.co.uk/news/release28_04.htm
Envox Worldwide and
ScanSoft expand partnership to advance standards-based speech solutions.
"As a result, customers will now be able to utilize ScanSoft's
industry-leading speech technologies, optimized for the VoiceXML 2.0 standard,
with the broadest language support available." (10/2003)
http://www.telephonyworld.com/cgi-bin/news/viewnews.cgi?category=all&id=1066003754
"Alliance systems announces addition of VoiceXML speech servers; features best-of-breed products from Intel, ScanSoft and Envox Worldwide." SpeechWorks OpenSpeech VoiceXML Dialog Modules, Envox 5 Communications Development Platform. http://home.businesswire.com/portal/site/google/index.jsp?ndmViewId=news_view&newsId=20040322005181&newsLang=en
"Envox 6 delivers
VoiceXML [2.0], speech, web services and VoIP capabilities in single
standards-based platform." No mention of SALT support. (5/2004)
http://www.tmcnet.com/usubmit/2004/May/1041776.htm
Envox and Scansoft
announce first of a series of programs to help developers port legacy
applications to standards-based VoiceXML (9/2004)
http://www.tmcnet.com/usubmit/2004/Sep/1073710.htm
Envox backing ScanSoft's
xHMI tooling initiative, "an XML-based dialog configuration language for
advanced speech applications", "leveraging existing industry standards such as
VoiceXML and CCXML" (11/2004).
http://biz.yahoo.com/bw/041110/105274_1.html
"Envox 6 Awarded VoiceXML
Industry Certification" Envox passed the VoiceXML Forum/CT Labs platform
certification tests. (7/2205)
http://www.tmcnet.com/usubmit/2005/jul/1162194.htm
VoiceXML Forum Supporter
http://www.voicexml.org/supporters_list.asp
Strategic investor in
VoiceXML Developer Audium
http://www.itsa.org/ITSNEWS.NSF/0/fc01b526341e752885256a3200602362?OpenDocument
"Genesys is a long time supporter of VoiceXML, and is delighted that VoiceXML 2.0 has reached W3C recommendation status. As the world leader in open standards-based voice platforms, Genesys is committed to support VoiceXML and believes that open standards are the future for telephony and speech applications. This milestone is a key measurement in continuing the industry's evolution toward open standards-based technologies. Genesys looks forward to continuing its support of future advances in VoiceXML." -- Paul Segre, Chief Technology Officer, Genesys Telecommunications Laboratories, Inc. (3/2004)
http://www.w3.org/2004/03/voicexml2-testimonial#three
VoiceXML Forum Promoter
http://www.voicexml.org/promoters_list.asp
Genesys Awarded 2002
"Product of the Year" by Customer Interaction Solutions Magazine.
Genesys [VoiceXML] Voice Portal Selected for its Technological Excellence and
Vision (1/2003).
http://www.genesyslab.com/about/news_events/archives/2003/january/gvp_POY.asp
Product Profile: Genesys
Voice Platform. "GVP is based on solid, leading technology."
"Genesys has years of experience with VoiceXML, the new de facto standard."
(3/2004).
http://crm-daily.newsfactor.com/story.xhtml?story_title=Product_Profile__Genesys_Voice_Platform&story_id=23312&category=contact_centers
"Genesys and IBM to
Deliver Enterprise-Wide Speech-Enabled Self-Service Solutions" on IBM
WebSphere [VoiceXML] Voice Server (4/2004).
http://www.speechtechmag.com/pub/industry/10407-1.html
"ScanSoft introduces
SpeechPAK 1.0 for utilities". "SpeechPAKs accelerate R.O.I. gains
by delivering a fast, high-quality deployment on a variety of VoiceXML 2.0
platforms from industry leaders such as [...] Genesys Telecommunications
Laboratories [...]" (4/2004)
http://www.tmcnet.com/usubmit/2004/Apr/1036680.htm
"Genesys introduces
Genesys Voice Platform: Developer Edition" "The Developer Edition extends
Genesys' leadership in voice self-service, accelerating time to market and
reducing the risk and cost for developers building applications for the
growing number of companies using VoiceXML based platforms for their
self-service solutions." (4/2004)
http://www.crm2day.com/news/crm/EplplEEkZAjfbzUzAu.php
Genesys supports IBM's
VoiceXML 2.0 open source initiatives. These consist of Reusable Dialog
Components (RDC), VoiceXML 2.0 tag libraries for J2EE development, contributed
to Apache.org, and a set of VoiceXML 2.0 speech markup editors contributed to
Eclipse.org. (9/2004)
http://biz.yahoo.com/iw/040913/072505.html
VoiceXML Forum Promoter
http://www.voicexml.org/promoters_list.asp
Versera Voice Services
Suite uses VoiceXML (2002)
http://www.glenayre.com/products/Dial%20by%20Voice-Oct28%2702.pdf
Versera Intelligent
Communications Environment is architected with Java, Linux, and VoiceXML
technologies [no mention of SALT] (8/2004).
http://www.glenayre.com/products.html
"Glenayre Announces First
Commercial Deployment of New Versera Intelligent Communications Environment."
Architected with Java and VoiceXML technologies, Versera ICE enables carriers
to consistently live up to their subscribers' expectations -- and even set
them -- now and in the future." (9/2004).
http://www.wirelessdevnet.com/news/2004/sep/15/news1.html
"We develop open,
platform-neutral applications using Vonetix - which allows for application
data integration across heterogeneous computing environments. To ensure your
competitive advantage, Gold Systems helps you harness the power of Java, XML,
VoiceXML, SALT, WAP and others."
http://www.goldsys.com/services/technologies.html
To provide VoiceXML
solutions with SpeechWorks (5/2001)
(http://www.goldsys.com/news/pressreleases/2001/05-02-01.html
Gold Europe and Phonetic
Systems Expand Voice Driven Solutions Offerings in Europe [including VoiceXML
applications] (9/2003)
http://www.tmcnet.com/enews/2003/091603g.htm
"We develop open,
platform-neutral applications using Vonetix - which allows for application
data integration across heterogeneous computing environments. To ensure your
competitive advantage, Gold Systems helps you harness the power of Java, XML,
VoiceXML, SALT, WAP and others." (9/2004)
http://www.goldsys.com/services/technologies.html
"Open standards such as VoiceXML are critical to the widespread adoption of interactive media solutions, especially speech technology. The VoiceXML Forum effectively promotes awareness of VoiceXML both as a technology and as a business enabler, is an authoritative source for VoiceXML information and is now driving innovative education and certification programs for both application developers and platform vendors. HP fully supports VoiceXML in its telecom products: our OpenCall Media Platform product is the most complete and mature VoiceXML platform for service provider." -- Dr. Scott McGlashan, Chief Technologist, Interactive Media Products, Hewlett-Packard (9/2003).
http://www.voicexml.org/testimonials.html"HP congratulates the W3C Voice Browser Working Group and the interactive media industry on reaching the VoiceXML 2.0 Recommendation. The completion of the very first open standard for voice services is a significant milestone in the telecommunications as well as Internet industries. Network and service providers are moving away from cumbersome, proprietary technologies and relying more on modular, standards-based solutions for the speed and flexibility they need to serve customer demand. Through our OpenCall Media Platform, HP enables customers to reduce cost and simplify change using VoiceXML in a carrier-grade environment." -- Ed Verney, Director of Interactive Media Platforms, HP (3/2004)
http://www.w3.org/2004/03/voicexml2-testimonial#four
Joined VoiceXML
Forum as sponsor (board level) member (late 2003)
http://www.voicexml.org/sponsors.html
HP Calls on PipeBeach for
VoiceXML (7/2003)
http://www.internetnews.com/bus-news/article.php/2239441
"VoiceXML 2.0 provides an open standard for writing speech gateways and applications in a truly ubiquitous manner. It also promotes speech as the viable access mechanism for web-based content. HeyAnita’s FreeSpeech Platform Version 4.0 allows companies to develop voice applications in the programming language of their choice while taking advantage of the VoiceXML 2.0 standard to achieve interoperability with leading gateway servers." -- Sanjeev Kuwadekar, CEO, HeyAnita Inc (3/2004).
http://www.voicexml.org/testimonials.html
VoiceXML Forum Promoter
http://www.voicexml.org/promoters_list.asp
FreeSpeech VoiceXML
browser (2003)
http://www.heyanita.com/Technology/t_products.asp
FreeSpeech Gateway Server
(2003)
http://www.heyanita.com/Technology/t_products.asp
-- Dr. Eiji Takeda, General Manager, Central Research Labs., Hitachi Ltd. (1/2003)
VoiceXML Forum Promoter
http://www.voicexml.org/promoters_list.asp
iBasis and BeVocal
Connect to Expand VoiceXML development in Europe (9/2003)
http://www.wirelessdevnet.com/news/2001/112/news8.html
Note: In July 2002,
iBasis sold its IVR hosting business to Convergys, a VoiceXML proponent.
http://dc.internet.com/news/print.php/1432731
VoiceXML Forum Promoter
http://www.voicexml.org/promoters_list.asp
Infospace integrates
VoiceGenie VoiceXML Gateway (9/2003)
http://www.teledotcom.com/article/COM20020122S0001
VoiceXML Forum Supporter,
renewed 2/2004.
http://www.voicexml.org/supporters_list.asp
Infotalk spurs growth of
speech understanding market with VoiceXML offerings:
http://www.infotalkcorp.com/chinese/pdf/InfoTalk_Vbrowser/Speechtechmag%20Nov%2028.pdf
E*TRADE Uses InfoTalk’s
[VoiceXML] Technologies to Build Voice Platform (11/2002):
http://www.speechtechmag.com/pub/industry/1163-1.html
InfoTalk - Vbrowser
Platform: "InfoTalk-vBrowser is a VoiceXML interpreter that is fully
integrated with other InfoTalk products to form the InfoTalk-Vbrowser
Platform. (9/2004).
http://www.infotalkcorp.com/english/products/vbrowser.html
VoiceXML Forum Supporter
http://www.voicexml.org/supporters_list.asp
InterVoice-Brite
Announces VoiceXML 2.0 Compliant Browser (6/2002)
http://www.speechtechmag.com/pub/industry/822-1.html
Intervoice Enables
Adoption of Open Standards With Next Generation Voice Solutions Platform
[Omvia, supporting VoiceXML and SALT] (8/2003)
http://biz.yahoo.com/prnews/030826/datu007_1.html
Intervoice Awarded 2003 "Product of the Year"
Award By Technology marketing ZCorporation's Customer Inter@ction Solutions
Magazine. InVision(r) Studio for VoiceXML 2.0 Singled Out for its
Technological Excellence and Vision (12/2003).
http://biz.yahoo.com/prnews/031217/daw034_1.html
Frost and Sullivan: "Intervoice is the only IVR vendor to significantly invest in SALT-based
product development. Intervoice is also the only traditional IVR vendor
to be a member of the SALT forum apart from Edify [which joined the
VoiceXML Forum in 2/2004]. Intervoice has been
very much active in diversifying its interests in VXML and SALT. It has
been especially aggressive in promoting SALT, signifying its belief in the
future of multimodal applications. Intervoice entered into a strategic
alliance with Microsoft in 2002 to engage in sales, marketing, and technology
development for the soon to be released Microsoft .NET Speech Platform." (2/2004)
http://biz.yahoo.com/prnews/040202/dam012_1.html
Intervoice 'Opens' Legacy Constraints of
Voice Messaging [in VoiceXML] (2/2004).
http://www.prnewswire.com/cgi-bin/stories.pl?ACCT=SVBIZINK1.story&STORY=/www/story/02-24-2004/0002115642&EDATE=TUE+Feb+24+2004,+09:45+AM
"ScanSoft introduces
SpeechPAK 1.0 for utilities". "SpeechPAKs accelerate R.O.I. gains
by delivering a fast, high-quality deployment on a variety of VoiceXML 2.0
platforms from industry leaders such as [...] Intervoice [...]" (4/2004).
http://www.tmcnet.com/usubmit/2004/Apr/1036680.htm
"Intervoice Teams with
Apptera to Offer Applications to Financial Services". Intervoice is
reselling Apptera's VoiceXML financial application suite. (5/2004).
http://www.speechtechmag.com/pub/industry/10479-1.html
"Intervoice Announces
Suite of Process-Based Applications for VoiceXML and
SALT Environments". (6/2004)
http://www.speechtechmag.com/pub/industry/10590-1.html
"30-Month Managed
Services Order Valued at Approximately $5M; Continuing
Partnership With Firm Exemplifies Both Technology and Solutions Reliability
and Value" A global financial services firm and existing partner of
Intervoice is deploying an Intervoice solution centered on Omvia Voice
Framework and a VoiceXML-based Electronic Benefits Transfer system written by
Intervoice. This VoiceXML-based system will be used by welfare
recipients in 35 states! (10/2004).
http://www.tmcnet.com/usubmit/2004/Oct/1080052.htm
"Award-Winning Intervoice
Customer to Discuss Deployment Success in Joint Presentation at Speech
Technology Conference". " Intervoice will showcase its [...]
InVision(R) Studio for VoiceXML standards-based development environment"
(2/2005).
http://www.tmcnet.com/scripts/print-page.aspx?PagePrint=http%3a%2f%2fwww.tmcnet.com%2fusubmit%2f2005%2fFeb%2f1113260.htm
"Intervoice Secures $6M
Expansion Order from a European Network Provider for a Voice Portal Solution"
The order is an additional Voice Extensible Mark-up Language (VoiceXML)-based
extension to the network provider's existing portal as a core element of the
Company's Omvia(R) portal offering. The expansion order, totaling nearly 3,000
ports, includes two years of maintenance from Intervoice. (2/2005).
http://www.tmcnet.com/usubmit/2005/Feb/1116316.htm
"Intervoice Launches New
Multimedia Enhanced Services Solution for Network Operators that Delivers
Compelling, Innovative Applications to Drive Subscriber Demand" "
Built around a powerful core known as Home Zone, Omvia Media Exchange offers
an attractive new universe of Voice Extensible Mark-up Language
(VoiceXML)-based multimedia applications -- such as voice-navigated messaging,
custom ringback tones, email, images and video -- all from a single subscriber
mailbox." (2/2005).
http://home.businesswire.com/portal/site/google/index.jsp?ndmViewId=news_view&newsId=20050208005681&newsLang=en
IP Unity Announces
Upgrade of Harmony6000 Version 2.0 With Native SIP/VoiceXML (5/2003)
http://www.ip-unity.com/news_events/press_releases/051903a.html
-- Sandeep Sibal, Chief Technology Officer, Kirusa (1/2003)
Kirusa has "support for
VoiceXML-based multimodal solutions" along with SALT solutions
http://www.marketwire.com/mw/release_html_b1?release_id=56631
Kirusa supports IBM's
VoiceXML 2.0 open source initiatives. These consist of Reusable Dialog
Components (RDC), VoiceXML 2.0 tag libraries for J2EE development, contributed
to Apache.org, and a set of VoiceXML 2.0 speech markup editors contributed to
Eclipse.org. (9/2004)
http://biz.yahoo.com/iw/040913/072505.html
Voxpilot and Kirusa
showcase Kirusa's VoiceXML-based SMS multimodal application. The Kirusa
application is deployed on VoxPilot's carrier-grade Open Media VoiceXML
platform.
http://www.marketwire.com/mw/release_html_b1?release_id=72499
VoiceXML Forum Promoter
http://www.voicexml.org/promoters_list.asp
See ScanSoft (below) for VoiceXML testimonials, products.
"As a leading player in speech technologies and voice platforms, Loquendo believes that VoiceXML 2.0 and SRGS 1.0 Recommendations are an essential step forward in promoting the speech application market. Indeed, it will boost the speech market, by enabling service providers, content creators, operators and voice portals to deliver a much richer user experience.Loquendo high-quality, high-performance technologies and platforms power over 2,000,000 calls every day in the telecommunications and enterprise markets throughout the world and guarantee solutions in 15 languages. Loquendo is very pleased to contribute to the development of this specification, and will continue to give a strong support to W3C and VoiceXML Forum activities." -- Daniele Sereno, Vice President Product Engineering, Loquendo (3/2004).
http://www.w3.org/2004/03/voicexml2-testimonial#seven
VoiceXML Forum Promoter
http://www.voicexml.org/promoters_list.asp
Loquendo Speech Suite
features VoiceXML
http://www.loquendo.com/en/products/speechserver.htm
Loquendo Studio for
VoiceXML development
http://www.loquendo.com/en/products/applications.htm
Loquendo and MET France
realize the CRM voice portal for Marionnaud perfumeries chain [in VoiceXML
2.0] (4/2004).
http://www.loquendo.com/en/news/index.htm
Loquendo Releases
VoxNauta Lite 6.0 Software Speech Platform. "VoxNauta Lite 6.0 supports
the [...] W3C VoiceXML 2.0 Recommendation" (9/2004).
http://www.speechtechmag.com/pub/industry/10846-1.html
Loquendo supports IBM's
VoiceXML 2.0 open source initiatives. These consist of Reusable Dialog
Components (RDC), VoiceXML 2.0 tag libraries for J2EE development, contributed
to Apache.org, and a set of VoiceXML 2.0 speech markup editors contributed to
Eclipse.org. (9/2004)
http://biz.yahoo.com/iw/040913/072505.html
"Mediaford is making pioneering advances in communication solutions for everyone to access the Internet at anytime, anywhere with voice." - syJung, senior engineer, Mediaford Inc. (9/2003)
http://www.voicexml.org/testimonials.pdf
VoiceXML Forum Supporter
http://www.voicexml.org/supporters_list.asp
Website proclaims:
"Mediaford, VoiceXML and IT Solution Company" on start page. In the
About Us section, their business field is "VXML based IVR solutions".
They are also "Providing VoiceXML to Korea Telecom". No mention of SALT.
(9/2004).
http://www.mediaford.co.kr/
AnyModal 4.0 Telephony
supports VoiceXML as well as SALT. "The technology is entirely VoiceXML and SALT compliant and
can be easily integrated into existing platforms and browsers."
http://www.interactivesys.com/products/telephony.html
VoiceXML Forum Supporter
http://www.voicexml.org/supporters_list.asp
Parent France Telecom is
VoiceXML Forum Promoter
http://www.voicexml.org/promoters_list.asp
VoiceXML Forum Supporter
http://www.voicexml.org/supporters_list.asp
"Phonologies is committed to help businesses take advantage of the voice technologies to better serve their customers. We provide customized voice browsers for easy migration from legacy systems. Our VoiceXML and SIP based self service platforms can serve from a small travel agency to a distributed call center. Our innovative licensing schemes make these technologies affordable for even SME markets." - Rajkiran Talusani, CEO, Phonologies (India) Pvt. Ltd. (9/2003)
http://www.voicexml.org/testimonials.pdf
VoiceXML Forum Supporter
http://www.voicexml.org/supporters_list.asp
PipeBeach
congratulates W3C and the VoiceXML Forum on their co-operation and the rapid
release of the working draft of VoiceXML 2.0. Through our CTO, Dr. Scott
McGlashan, PipeBeach leads the world-class W3C team producing the VoiceXML
standard. We see this standard as a powerful business enabler for the rapid
development of interactive speech services, especially innovative voice
portals for the mobile user. The PipeBeach speechWeb platform provides
multi-lingual support and we are proud to be the world's first to release a
carrier-grade VoiceXML 2.0 platform with support for a number of European
languages.
-- Christer Granberg,
Chief Executive Officer, PipeBeach (1/2003)
http://www.w3.org/2001/10/voicexml-testimonial#eleven
Hewlett-Packard Aquires PipeBeach for
its VoiceXML products and expertise (6/2003)
http://www.internetnews.com/bus-news/article.php/2239441
VoiceXML Forum Promoter
http://www.voicexml.org/promoters_list.asp
VoiceXML Forum Supporter,
renewed 2/2004
http://www.voicexml.org/supporters_list.asp
SandCherry announces
VoiceXML 2.0 browser (6/2003)
http://www.speechtechmag.com/pub/industry/2175-1.html
SandCherry Rolls Out
AppDev VXML Voice Application Development Tool (10/2003)
http://www.tmcnet.com/usubmit/2003/Oct/1020406.htm
SandCherry introduces
Voice4 VoiceXML solutions. "Voice4 platform solutions combine
SandCherry's advanced VoiceXML (VXML) browser and SoftServer™ platform with
speech technology components from leading vendors." These VoiceXML
solutions are for touch-tone, IVR, two-way radio, and multimodal platforms,
and for finance, healthcare, transport, retail, and utilities. (9/2004).
http://www.marketwire.com/mw/release_html_b1?release_id=72521
VoiceXML Forum Supporter
http://www.voicexml.org/supporters_list.asp
No mentions of VoiceXML
or of SALT,
www.sapient.com
No mentions of VoiceXML
or of SALT.
www.satyam.com
VoiceXML Forum Promoter
http://www.voicexml.org/promoters_list.asp
Openscape voice platform.
Supports both VoiceXML 2.0 and SALT, comes with Siemens applications, all
written in VoiceXML (4/2003).
http://www.siemensenterprise.com/prod_sol_serv/products/openscape/index.shtml
Openwave, Siemens provide
video messaging solution to TMN [Portuguese 3G operator]. "Integrated by
Openwave partner Siemens, TMN new video services are based on the Openwave
Video Messaging solution, an all-IP-based content management and Mx
infrastructure designed around the VoiceXML standard." (10/2004)
http://www.dmeurope.com/default.asp?ArticleID=3193
http://www.3g.co.uk/PR/Sept2004/8312.htm
Joins VoiceXML
Forum as Supporter (2003)
http://www.voicexml.org/supporters_list.asp
Have VoiceXML-based
high-density media server for telecoms customers (2/2004).
www.snowshore.com
Bought by Brooktrout (3/2004). See Brooktrout for more entries.
"TuVox and Softel Partner
to Provide VXML and SALT Enabled Packaged Speech
Applications"
http://www.tuvox.com/?page=pr20040324-2 (3/2004).
Softel backing ScanSoft's
xHMI tooling initiative, "an XML-based dialog configuration language for
advanced speech applications", "leveraging existing industry standards such as
VoiceXML and CCXML" (11/2004).
http://biz.yahoo.com/bw/041110/105274_1.html
An analysis of their
skills matrix shows that their applications run on a wide variety of VoiceXML
platforms, such as those from Avaya, Cisco, Edify, Genesys, IBM, and Nortel.
(12/2004).
http://www.softel.com/main.asp?parentID=2&conID=4
VoiceXML Forum Supporter
http://www.voicexml.org/supporters_list.asp
-- Mukesh Sundaram, Chief Technology Officer, Telera, Inc. (1/2003)
Partners
with VoiceGenie to add VoiceXML 2.0 to TEN Voice Services Platform (7/2002).
http://www.thinkengine.com/pr_7_15_02_voicegenie.shtml
-- Scott Miller, director of Sales and Marketing, Natural Language Speech Solutions, Unisys (1/2003)
VoiceXML Forum Supporter
http://www.voicexml.org/supporters_list.asp
Unisys Develops a New
Source of Growth for Global Telecommunications Industry [VoiceXML Open
Services Platform] (4/2004)
http://www.tmcnet.com/usubmit/2004/Feb/1024232.htm
Unisys Communications
Ensemble, supports VoiceXML, not SALT. (8/2004)
http://www.itweb.co.za/sections/telecoms/2004/0408260729.asp?A=BAP&S=Business%20Applications&O=FPIN
Unisys backing ScanSoft's
xHMI tooling initiative, "an XML-based dialog configuration language for
advanced speech applications", "leveraging existing industry standards such as
VoiceXML and CCXML" (11/2004).
http://biz.yahoo.com/bw/041110/105274_1.html
VoiceXML Forum Supporter
http://www.voicexml.org/supporters_list.asp
Announces support for X+V
(2/2003)
http://www.v-enable.com/news/VE-IBMPR.shtml
VoiceXML Forum Supporter
http://www.voicexml.org/supporters_list.asp
Allliance with Genesys
and Speechworks for delivering enhanced VoiceXML applications (2/2003)
http://www.vecommerce.com.au/cgi-bin/GetRelease.asp?PR_ID=54
VoiceXML Forum Promoter
http://www.voicexml.org/promoters_list.asp
Working with VoiceGenie
and BBN on VoiceXML applications
http://www.tmaa.com/news106.htm
"We successfully launched
a very large and complex VoiceXML-based application in just a few short months
using [ScanSoft's] SpeakFreely technology in a VoIP architecture." (10/2003)
http://home.businesswire.com/portal/site/google/index.jsp?ndmViewId=news_view&newsId=20031015005702&newsLang=en
Upgraded to VoiceXML
Forum Sponsor (Board level membership) in late 2003
http://www.voicexml.org/sponsors_list.asp
Rolling out a massive
VoiceXML-based 411 Directory Assistance-based application, based on TellMe and
VoltDelta technology. (11/2004)
http://biz.yahoo.com/prnews/041028/nyth229_1.html
"The voice industry is migrating from expensive proprietary solutions to open and flexible best-of-breed solutions. Customers have been demanding this for years, and VoiceXML is delivering this today," says Jeff Haynie, Vocalocity's CTO. "VoiceXML lets companies like Vocalocity provide core voice platform software that is easy for OEM customers to integrate and extend. By concentrating on a single solution layer, we can lower the cost of the platform layer, increase functionality, and enable our customers to focus their resources on activities that differentiate themselves from their competitors." - Jeff Haynie, CTO, Vocalocity (9/2003)
http://www.voicexml.org/testimonials.pdf"Five years ago, we launched the VoiceXML Forum with the goals of making voice applications easier to develop and less expensive to deploy by leveraging existing internet standards and infrastructure. Today, as VoiceXML 2.0 becomes a W3C Recommendation, we see widespread adoption of the new standard, sparking a level of innovation in applications never before seen in telephony. At Vocalocity, we have designed and deployed a highly customizable and extensible software platform that would not have been possible without standards like VoiceXML 2.0. As a result, our OEM and System Integrator customers enjoy lower costs and more efficient use of their resources." -- Ken Rehor, Chief Architect, Vocalocity; Co-Editor, VoiceXML 2.0; and Member of Founding Team, VoiceXML Forum (3/2004).
http://www.w3.org/2004/03/voicexml2-testimonial#eighteen
VoiceXML Forum Promoter
http://www.voicexml.org/promoters_list.asp
Voice Gateway 2.0 supports VoiceXML 2.0.
"Excel and Vocalocity
Redefine Performance and Price Expectations for Large-Scale VoiceXML
Deployments" (6/2004).
http://www.vocalocity.net/company/news.cfm?newsid=100019
Vocalocity's Ken Rehor
elected to Vice Chair of the VoiceXML Forum (8/2004).
http://www.voicexml.org/bod.html
"ScanSoft Selects
Vocalocity to Advance Adoption of Open Source VoiceXML Interpreter - OpenVXI"
(8/2004).
http://www.wirelessdevnet.com/news/2004/aug/23/news2.html
Vocalocity's John Hibel
talks about OpenVXI and VoiceXML: "In just a few short years we’ve seen an
astounding adoption rate for VoiceXML". (8/2004).
http://www.speechtechmag.com/pub/industry/10776-1.html
VoiceXML Forum Supporter
http://www.voicexml.org/supporters_list.asp
Using our innovative developer tools, our customers leverage their existing wireless, multimodal and telephony hosting (IVR/VRU) platforms to create and deploy VoiceXML and SALT content" www.voicewebsolutions.net (4/2004).
"Voice Genie Technologies congratulates those who worked so hard to put together this important MoU between the W3C and the VoiceXML Forum regarding a unified VoiceXML standard. The involvement of the W3C and the continued involvement of the VoiceXML forum will ensure that the standard continues to strengthen and avoids fragmentation which could lead to confusion in the minds of our customers. A strong VoiceXML standard will ensure the blossoming of the voice content market and energize this emerging industry. VoiceGenie, with its industry leading VoiceXML gateway, is fully committed to the success of the VoiceXML standard and the benefits it will bring to consumers."
-- Stuart Berkowitz, President and CEO, VoiceGenie Technologies Inc. (1/2003)
http://www.w3.org/2001/10/voicexml-testimonial#thirteen"There is clear, industry-wide momentum behind VoiceXML 2.0 as the dominant language for deploying open-standards voice applications. Each day, millions of calls around the world are answered by VoiceXML-based infrastructure and we expect this adoption to continue. The trend away from legacy, proprietary-based IVR systems speaks volumes to the value that VoiceXML applications deliver to an enterprise environment." - Eric Jackson, Vice President, Strategy and Business Development, VoiceGenie Technologies Inc. (9/2003)
http://www.voicexml.org/testimonials.pdf"VoiceGenie Technologies is delighted that the VoiceXML 2.0 Specification has achieved full W3C Recommendation status, and applauds the diligence of the contributors to this effort. As a participant in the W3C Voice Browser and Multimodal Interaction Working Groups, and as a board member of the VoiceXML Forum, VoiceGenie remains strongly commited to the support of open standards such as VoiceXML 2.0, SRGS and SSML. The VoiceGenie framework provides complete support for VoiceXML 2.0 and integrates a selection of industry-leading ASR and TTS resources. World-class customers including AT&T, Verizon, Oracle, Scotiabank and hundreds of others have selected the VoiceGenie framework for critical applications including customer care, directory assistance automation, retail services, voice activated dialing and more. VoiceGenie fully supports the work of the W3C and the VoiceXML Forum, and looks forward to continued rapid growth in the deployment of applications based on the open standards delivered to industry by the W3C." -- Stuart Berkowitz, President and CEO, VoiceGenie Technologies. (3/2004).
http://www.w3.org/2004/03/voicexml2-testimonial#fifteen
Opens VoiceXML developer
website (9/2003)
http://www.commweb.com/shared/article/showArticle.jhtml?articleId=14706778
VoiceGenie's Advanced
Speech Platform awarded 2003 TMC Labs Innovation award. "VoiceGenie's
VoiceXML speech platform selected once again for outstanding technological
superiority and vision." (10/2003)
http://www.newswire.ca/releases/October2003/01/c5725.html
VoiceGenie and Sun form
strategic alliance to integrate VoiceGenie's VoiceXML Gateway speech platform
on SunFire servers (10/2003)
http://www.newswire.ca/releases/October2003/01/c6813.html
VoiceGenie announces
support for ScanSoft's OpenSpeech Recognizer 2.0, which has improved support
for VoiceXML 2.0 (10/2003)
http://www.prnewswire.co.uk/cgi/news/release?id=110166
"VoiceGenie and Telisma
Partner to Drive the European VoiceXML Market" --
http://home.businesswire.com/portal/site/google/index.jsp?ndmViewId=news_view&newsId=20031125005049&newsLang=en
"ScanSoft introduces
SpeechPAK 1.0 for utilities". "SpeechPAKs accelerate R.O.I. gains
by delivering a fast, high-quality deployment on a variety of VoiceXML 2.0
platforms from industry leaders such as [...] VoiceGenie [...]" (4/2004).
http://www.tmcnet.com/usubmit/2004/Apr/1036680.htm
VoiceGenie supports IBM's
VoiceXML 2.0 open source initiatives. These consist of Reusable Dialog
Components (RDC), VoiceXML 2.0 tag libraries for J2EE development, contributed
to Apache.org, and a set of VoiceXML 2.0 speech markup editors contributed to
Eclipse.org. (9/2004)
http://biz.yahoo.com/iw/040913/072505.html
VoiceGenie backing
ScanSoft's xHMI tooling initiative, "an XML-based dialog configuration
language for advanced speech applications", "leveraging existing industry
standards such as VoiceXML and CCXML" (11/2004).
http://biz.yahoo.com/bw/041110/105274_1.html
"The release of the W3C VoiceXML 2.0 specification is another significant milestone in the explosive growth of VoiceXML. Prior to VoiceXML, Interactive Voice Response (IVR) platforms were proprietary IT islands - disconnected from mainstream IT infrastructure. VoiceXML and the W3C CCXML standard efforts bring IVR into the world of modern, integrated IT solutions. As a result of this progress, over 200 enterprise customers have already replaced proprietary IVR platforms with Voxeo VoiceCenter VoiceXML and CCXML platforms and hosting services." -- Jonathan Taylor, President and CEO, Voxeo Corporation (3/2004).
http://www.w3.org/2004/03/voicexml2-testimonial#fifteen
"Our IVR hosting,
platforms, and developer solutions - powered by VoiceXML and CCXML - are used
by over 200 companies to create and deploy any automated telephone
application." (4/2004)
http://www.voxeo.com
"VoxSurf
strongly supports the standardisation of voice technologies by the W3C and in
particular W3C's work on the VoiceXML 2.0 standard. We see this as key to the
development of the next generation of telephone based web applications which
are independent of proprietary hardware and software configurations. VoxSurf
is committed to the use of VoiceXML, having recently released a fully VoiceXML
compliant Unified Messaging application which combines voicemail with the
ability to access multiple email accounts from any phone using voice"
commands, as well as providing access via WAP and iMode devices.
-- Marco Santulli, CTO,
VoxSurf (1/2003)
http://www.w3.org/2001/10/voicexml-testimonial#fourteen
"VoxSurf was the first company to realize the
importance of the VoiceXML standard in the mobile messaging marketplace and in
particular its role in Next Generation Voicemail and in general the future
success of IP based messaging services - we are a market leader in the
implementation of open speech technology in the field of messaging."
-- Andy
Munarriz, CEO & Co-founder, VoxSurf (9/2003)
http://www.voicexml.org/testimonials.pdf
"VoxSurf teams with Nuance to deliver next generation voicemail and advanced messaging solutions". Agreement involving VoxSurf's VxOne suite of VoiceXML messaging applications. (3/2004) http://www.tmcnet.com/usubmit/2004/Mar/1025551.htm
"ScanSoft introduces
SpeechPAK 1.0 for utilities". "SpeechPAKs accelerate R.O.I. gains
by delivering a fast, high-quality deployment on a variety of VoiceXML 2.0
platforms from industry leaders such as [...] West Interactive [...]"
(4/2004).
http://www.tmcnet.com/usubmit/2004/Apr/1036680.htm
West's Bruce Pollock
elected to Chair of the VoiceXML Forum (8/2004).
http://www.voicexml.org/bod.html
West backing ScanSoft's
xHMI tooling initiative, "an XML-based dialog configuration language for
advanced speech applications", "leveraging existing industry standards such as
VoiceXML and CCXML" (11/2004).
http://biz.yahoo.com/bw/041110/105274_1.html
"The ability to develop interactive voice applications using the W3C Voice Browser Working Group's recommendations [VoiceXML 2.0, SRGS, SSML] will contribute to further growth in the rapidly expanding VoIP market and will enable the delivery of innovative value-added communication services over a single packet network."
-- Alistair Woodman, Director of Marketing, Voice Technology Center, Cisco Systems. (1/2003)
http://www.w3.org/2001/10/voicexml-testimonial#cisco
VoiceXML Forum Supporter
http://www.voicexml.org/supporters_list.asp
Cisco Expands Customer
Contact Portfolio. The Internet Service Node is a voice portal that
drives apps written in VoiceXML (3/2004).
http://www.commweb.com/news/showArticle.jhtml?articleId=18202009
"ScanSoft introduces
SpeechPAK 1.0 for utilities". "SpeechPAKs accelerate R.O.I. gains
by delivering a fast, high-quality deployment on a variety of VoiceXML 2.0
platforms from industry leaders such as [...] Cisco [...]" (4/2004).
http://www.tmcnet.com/usubmit/2004/Apr/1036680.htm
"Big Blue Courts Cisco or
IP Deal" IBM and Cisco have agreed to integrate product lines for VoIP.
"Once voice is carried in an IP stream, you can use things like VoiceXML to
write applications that are very powerful," according to Geoff Johnson, a VP
of research at Gartner. (6/2004)
http://australianit.news.com.au/articles/0,7204,9608313%5E15345%5E%5Enbv%5E15306-15316,00.html
Cisco supports IBM's
VoiceXML 2.0 open source initiatives. These consist of Reusable Dialog
Components (RDC), VoiceXML 2.0 tag libraries for J2EE development, contributed
to Apache.org, and a set of VoiceXML 2.0 speech markup editors contributed to
Eclipse.org. (9/2004)
http://biz.yahoo.com/iw/040913/072505.html
Cisco announces version
3.0 of its VoiceXML Customer Voice Portal (CVP). "The CVP supports
speech-enabled and touch-tone applications that can be integrated with
back-end data and business rules accessible through the Web, using Java 2
Enterprise Edition and VoiceXML standards." (9/2004)
http://www.destinationcrm.com/articles/default.asp?ArticleID=4430
Cisco's VoiceXML Customer
Voice Portal adopted by Nestle Waters. "The Cisco CVP supports both
speech-enabled and touchtone applications that can be quickly integrated with
backend data and business rules available through the Web, using Java 2
Enterprise Edition (J2EE) and Voice Extensible Markup Language (VoiceXML)
standards." (9/2004)
http://www.hostreview.com/news/news/20040914Cisco.html
Cisco Targets CRM
Integration. "The company plans to release Customer Voice Portal Version 3.0
at the end of the year. [...] The CVP supports speech-enabled and touch-tone
applications that can be integrated with back-end data and business rules
accessible through the Web, using Java 2 Enterprise Edition and VoiceXML
standards. [...] The CVP provides a VoiceXML based IVR and the ability to
create a unified virtual contact center using an IP-based network to integrate
the technologies." No mentions of SALT. (10/2004).
http://www.destinationcrm.com/articles/default.asp?ArticleID=4430
Cisco backing ScanSoft's
xHMI tooling initiative, "an XML-based dialog configuration language for
advanced speech applications", "leveraging existing industry standards such as
VoiceXML and CCXML" (11/2004).
http://biz.yahoo.com/bw/041110/105274_1.html
Cisco and IBM Target
Speech-Enabled Contact Centers. "IBM and Cisco plan to launch a joint
speech-enabled solution set later this year [...]
The two companies
plan to provide a joint service using IBM's WebSphere Voice Server for
Multiplatforms middleware and Cisco's Customer Voice Portal (CVP), which
converts PSTN and IP-based telephone calls into VoiceXML events and
documents."
http://www.internetnews.com/ent-news/article.php/3501081
"The voice portal--with its natural voice user interface--provides subscribers quick and easy access to content and services through their mobile phone. The VoiceXML standard is key to accelerating the growth of this worldwide market. As such, Comverse is strongly committed to VoiceXML as a key element of our strategy to deliver complete voice portal solutions to network operators."
-- Mike Krasner, Vice President and General Manager of Speech Portal Division, Comverse (1/2003)
http://www.w3.org/2001/10/voicexml-testimonial#comverse
"We are encouraged by the recent developments surrounding the VoiceXML 2.0 specification. Because we recognize the huge benefits for our customers and for the entire voice services community, Comverse is committed to driving the development of VoiceXML standards for voice and multimodal applications. We are pleased to offer our continued participation on the VoiceXML Forum's Conformance Committee." -- Christopher Cyr, General Manager, Comverse Voice Solutions (9/2003)
http://www.voicexml.org/testimonials.pdf"As a key participant on the W3C Voice Browser Working Group and a longtime supporter of open standards, Comverse is pleased to contribute to and endorse VoiceXML 2.0 and the Speech Recognition Grammar Specification as W3C Recommendations. The ratification of these standards allows Comverse to quickly and simply interchange speech recognition technologies in order to provide its customers with the best language recognition performance in each of the 100+ countries in which it does business. Comverse's vision for total communication is a borderless world where people are free to communicate in the way that is most appropriate and convenient for them. VoiceXML 2.0 and SRGS are major steps forward in realizing this goal." -- Andy Wulff, Chief Technology Officer, Comverse Americas (3/2004)
http://www.w3.org/2004/03/voicexml2-testimonial#two
VoiceXML Forum Promoter
http://www.voicexml.org/promoters_list.asp
Comverse and Angel.com
form partnership for business productivity services suite to run on Comverse
Media Server. (9/2003).
http://www.speechtechmag.com/pub/industry/2515-1.html
"VoiceXML and related tools for developing VoiceXML applications will enable web developers to easily voice enable their e-business websites without the use of cumbersome, proprietary IVR equipment. Intel supports VoiceXML 2.0 and its related speech synthesis and speech grammar markup language standards as defined by W3C to foster continued development of innovative voice web applications."
-- Howard Bubb, vice president and general manager, Telecommunications and Embedded Group, Intel (1/2003)
http://www.w3.org/2001/10/voicexml-testimonial#intel
VoiceXML Forum Promoter
http://www.voicexml.org/promoters_list.asp
"VoiceXML Solution from
VoiceGenie and Intel Delivers Open, Standards-Based Voice Services Platform"
(6/2004).
http://www.voicegenie.com/pdf/Solution_Blue_Print_WP.pdf
Microsoft Speech Server 2004 supports SALT only.
"VXML is just not technically good enough and it doesn't matter what you do. You can beat a dead horse for a long time but no matter how you beat it is still dead," Huang said.
http://www.idg.com.sg/pcwsg.nsf/0/C1BB5FC2A1E7367148256B65002F4D82?OpenDocument
"Philips Speech Processing is pleased with the progress on developing the VoiceXML standard. As a leader in speech recognition technology, Philips appreciates all advances that enable people to use their voices as an interface."
-- Volker Steinbiss, Chief Technical Officer, Philips Speech Processing (1/2003)
http://www.w3.org/2001/10/voicexml-testimonial#ten
"SPWX is extremely pleased with the publication of the VoiceXML 2.0 spec and congratulates W3C on a landmark achievement. As a key contributor to the 2.0 specification, SPWX is committed to evolving the standard and delivering products, like the VoiceXML-optimized OpenSpeech line, as well as services and programs that bring the powerful benefits of VoiceXML to a global customer base. This much-anticipated standard heralds unprecedented portability of speech applications and creates new opportunities and growth for all who embrace it."
-- Steve Chambers, vice president of worldwide marketing, SpeechWorks (1/2003)
http://www.w3.org/2001/10/voicexml-testimonial#speechworks"ScanSoft congratulates the W3C Voice Browser Working Group on reaching the Recommendation milestone for VoiceXML 2.0. It is clear that these developing standards are integral to the development of advanced technologies that change the way we communicate, from interactive voice response solutions to in-vehicle automotive applications. Businesses and consumers alike will benefit from the VoiceXML-based speech-enabled applications. ScanSoft is committed to VoiceXML and the W3C processes for standardization. Our SpeechWorks Family of ASR, TTS, and dialog solutions are uniquely optimized to support VoiceXML 2.0 and enable our partners to deliver industry-leading platforms, solutions,and services that are revolutionizing the business of speech."
-- Steve Chambers, Senior Vice President and General Manager Network, Speech Solutions, ScanSoft (3/2004).
http://www.w3.org/2004/03/voicexml2-testimonial#thirteen
Allliance with Genesys
and VeCommerce using VoiceXML:
http://www.vecommerce.com.au/cgi-bin/GetRelease.asp?PR_ID=54
Scansoft porting their
VoiceXML applications to IBM WebSphere Voice Platform (5/2003)
http://www.tmcnet.com/enews/051303e.htm
Frost & Sullivan names
ScanSoft market leader in Asia/Pacific. "The report also attributes
future growth in the Asia Pacific speech industry to the continuous
improvements of speech technology products, growing acceptance of VoiceXML and
vertical specialization." (10/2003)
http://home.businesswire.com/portal/site/google/index.jsp?ndmViewId=news_view&newsId=20031015005449&newsLang=en
Submits OpenVI 3.0
(a VoiceXML 2.0 implementation) to open source community, marketing a version
with support:(11/2003)
http://www.speech.cs.cmu.edu/openvxi/OpenVXI_3.0/OSB_OpenVXI_3.0_Release_Notes.html
Selling VoiceXML 2.0 OpenSpeech Dialog Modules. "Open and standards-based." (3/2004) http://www.scansoft.com/openspeech/dialogmodules/
"Vocent adds ScanSoft to growing list of channel partners." ScanSoft is now offering Vocent's packaged VoiceXML voice authentication applications as part of its SpeechPAK(TM) portfolio of packaged speech applications. http://home.businesswire.com/portal/site/google/index.jsp?ndmViewId=news_view&newsId=20040323005271&newsLang=en
"ScanSoft wins
prestigious speech industry award for `Best Packaged Application' from AVIOS".
"With SpeechPAKs, healthcare organizations can rapidly deploy speech
applications on a variety of VoiceXML 2.0 platforms." (4/2004).
http://biz.yahoo.com/bw/040415/155521_1.html
"ScanSoft introduces
SpeechPAK 1.0 for utilities". "SpeechPAKs accelerate R.O.I. gains
by delivering a fast, high-quality deployment on a variety of VoiceXML 2.0
platforms from industry leaders such as Aspect, Avaya, Cisco, Edify, Genesys
Telecommunications Laboratories, Intervoice, Nortel Networks, VoiceGenie
Technologies and West Interactive." (4/2004).
http://www.tmcnet.com/usubmit/2004/Apr/1036680.htm
"ScanSoft Releases
OpenSpeech DialogModules 2.0 to Accelerate Deployment of Powerful Speech
Applications". "The first standards-based VoiceXML building blocks
available on the market, OpenSpeech DialogModules free software developers
from programming frequently occurring speech recognition tasks in new speech
applications. When used in conjunction with OpenSpeech(TM) Recognizer 3.0,
OpenSpeech DialogModules provide leading recognition accuracy, efficiency, and
caller satisfaction on the industry's broadest selection of telephony
platforms." (6/2004).
http://home.businesswire.com/portal/site/google/index.jsp?ndmViewId=news_view&newsId=20040608005181&newsLang=en
"ScanSoft Introduces
OpenSpeech Attendant, a Field-Proven Auto-Attendant Application for
VoiceXML-Based Telephony Platform Providers." (6/2004).
http://www.scansoft.com/news/pressreleases/2004/20040616_openspeechatt.asp
ScanSoft supports IBM's
VoiceXML 2.0 open source initiatives. These consist of Reusable Dialog
Components (RDC), VoiceXML 2.0 tag libraries for J2EE development, contributed
to Apache.org, and a set of VoiceXML 2.0 speech markup editors contributed to
Eclipse.org. (9/2004)
http://biz.yahoo.com/iw/040913/072505.html
"Frost & Sullivan Names
ScanSoft Leader in Asia Pacific Speech Recognition Market for Second Year."
"Channel partner relations have been integral this year in helping ScanSoft,
now with SpeechWorks fully integrated, attain new business wins in the
telecommunications, finance and government sectors specifically. The trend
looks set to continue with developments in eGovernment initiatives across the
region, growing recognition in customer relationship management at the
mid-market level, increasing acceptance of VoiceXML and continuing acceptance
of innovative cost cutting initiatives." -- Peter Chidiac, Asia Pacific
regional director for the SpeechWorks division of ScanSoft (9/2004)
http://www.tmcnet.com/usubmit/2004/Sep/1073060.htm
Scansoft and Envox
announce first of a series of programs to help developers port legacy speech
applications to standards-based VoiceXML (9/2004)
http://www.tmcnet.com/usubmit/2004/Sep/1073710.htm
ScanSoft announces xHMI
tooling initiative, "an XML-based dialog configuration language for advanced
speech applications", "leveraging existing industry standards such as VoiceXML
and CCXML" (11/2004).
http://biz.yahoo.com/bw/041110/105274_1.html